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Deltona Water
Contact TypeContact Information
Contact:
Public Works & Utilities Director
Customer Service
Assistant Public Works & Utilities Director
Payment Mailing Address:
PO Box 8501
Deltona, FL 32728-8501
Location Address:
255 Enterprise Road, Deltona, FL 32725
Customer Service Phone:
(386) 575-6800 or (407) 936-WATER
Fax:
(386) 574-0163
AFTER HOURS EMERGENCY:
386-860-7177
Hours:
Monday through Friday
8:00 A.M. to 4:30 P.M.

Third Friday of each month
8:00 A.M. to 3:30 P.M.


******IMPORTANT NOTICE********

The City of Deltona will perform a required system enhancement on the following dates:
Wednesday - Friday, September 21st – 23rd 2016 & tentatively Monday September 26th.

This enhancement will require Deltona Water’s Customer Information System to be unavailable for the entire time. Therefore, our Customer Service Representatives will not have access to account records. Our online payment system and automated phone system will not be available as well.

During the enhancement, customers who wish to manage their account or make a payment, in person or over the phone, may experience an extended wait time. To better serve you, please have a copy of your bill with you and be prepared to provide your account information and payment amount. Please plan to make your payment prior to the dates mentioned above.

Your patience is appreciated. Please accept our apologies for any inconvenience this may cause.
 
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FUNCTIONAL DUTIES:

The Water Utility Services Department is comprised of five divisions; Administration, Customer Service and Billing, Water Plant Operations, Wastewater Plant Operations and Water/Wastewater Field Operations. The Administration Division oversees the overall operations of the department. The Customer Service and Billing Divisions provide customer service and billing services to Deltona Water customers. The Water and Wastewater sections provide operation and maintenance of the City's water and wastewater facilities.

Mission Statement“The mission of the Deltona Water Department is to provide our customers with a safe, affordable, and sufficient supply of quality water and treated wastewater that is economically viable and environmentally sound."

Deltona Water (Water Dept.) is a division of the City's Public Works Dept. under the Direction of Gerald Chancellor. 

 
 
2345 Providence Blvd., Deltona, FL 32725
Phone: (386) 878-8100 Fax: (386) 878-8501
Employee Webmail