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Trouble Shooting High Usage
How to Read Your Water Meter

To read a typical water meter, simply read across the number in the box from left to right.  The 0 on the far right is a fixed number and never changes but is included in the reading.  Each number on the round dial represents one gallon, so from 0 to 1 is one gallon, 1 to 2 is one gallon, etc.  One complete turn of the needle is 10 gallons.

Check for Leaks

The small red triangle shaped piece on the dial is a low flow indicator that will rotate if there is any flow through the meter.  It is useful when checking for leaks.  To check for leaks, shut off all water flow in the house such as faucets, washing machines, ice makers, etc.  Watch the red triangle for at least 15 minutes.  If it moves then there is flow through the meter and you have water running somewhere.  Another way to check for leaks is to write down the number and the location of the dial indicator.  Do not use any water for 2 hours.  After the 2 hours, read the water meter again.  If the dial has moved you have a leak and need to contact a plumber as soon as possible to avoid a high water bill.

Monitor Your Usage

You can monitor your own usage by reading your meter on a regular basis.  It is typically best to read your meter at the same time each day or every other day.  Be sure to write down the reading and the time of day each time you read the meter.  Then you simply subtract the current reading from the previous to determine the amount of water used during that time period.  If your irrigation system is on a timer you may want to read the meter before the program starts running and again after the program is finished.  If it is set to come on during the late night or early morning hours you could read the meter before going to bed at night and again first thing in the morning.  This would give you a good understanding of the amount of water used by your irrigation system.

How to Perform an Accuracy Test

Items Needed:

Hose with shut off valve connected to outside faucet

Gallon jug


1.       Make sure no water is being used in the house, not even an ice maker filling up.

2.       Pull your hose down to the meter.

3.       Write down the reading on the meter.  (Read it from left to right, like the odometer in your car)

4.       Make note of the position of the needle (looks like a second hand on a clock).  If the needle is in between numbers you will want to run water until the needle is directly on a number.   One complete turn of the needle represents 10 gallons. 

5.       Fill a gallon jug with water.  You should see the needle move to the next number.  Repeat 7 -8 times.

6.       The needle should move 1 number for each gallon you filled.  If you fill 7 gallon jugs then the needle should advance 7 numbers.  If the needle advances more than 7 gallons then the meter is running fast and recording more usage that is actually flowing through it.  If the needle advances less than 1 number for each gallon filled then the meter is running slow and isn’t registering all the water that flows through it.

7.       After you have completed the test, if you feel there is a problem with the meter, Customer Service at 386-575-6800 and we will discuss your test results with you or if at that time you would like a technician to come test your meter the Customer Service Representative will schedule that for you.  Again, if a technician tests your meter and it tests accurately, there is a $40 charge.

2345 Providence Blvd., Deltona, FL 32725
Phone: (386) 878-8100 Fax: (386) 878-8501
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